EU sets new roaming limits to protect travellers

Holidaymakers will breath a sigh of relieve after new rules have come into force across the EU that aim to prevent users from racking up large phone and internet roaming bills.

New rules mean that users will be automatically cut off when their monthly bill for using the internet abroad reaches 50 euros, excluding VAT.

“There will be no more bill shocks for tourists or business travellers surfing the internet with smart phones or laptops while in another EU country,” said the European Commissioner for Digital Agenda, Neelie Kroes.

Customers will receive a warning when they have used 80 percent of this limit.

They can set their own monthly cut-off point by contacting their provider.

Source: BTN

02.07.10